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Work Experience
Education Books Bookshelfs

Walden University | Minneapolis, MN | 2020

M.S., Instructional Design and Technology

Walden University | Minneapolis, MN | 2009

M.B.A., Human Resource Management 


Tennessee State University | Nashville, TN | 2005

M.Ed.., Curriculum & Instruction

The University of Memphis | Memphis, TN | 2003

B.A. History

Notarize | Boston, MA (Remote Position) | 2021-2022

Learning & Development Manager - Notary Skills

  • Designed and managed assessment database for 25 state online notarization programs

  • Facilitated weekly virtual learning sessions to support contracted notaries with online notarization platform operation

  • Conducted monthly needs analysis to identify gaps in notary testing programs

  • Collaborated with creative teams to create and integrate multimedia elements such as audio and video into eLearning modules, workshops and other educational presentations

  • Partnered with SMEs to develop training content reviews to ensure instructional quality and accuracy for newly contracted notaries

Professional Certifications 

Instructional Design Certification

Walden University, July 2020


Training Facilitator Certification

Association for Talent Development, 2019 

KIPP Memphis Schools | Memphis, TN | 2020-2021

Employee Performance and Support Advisor- Human Resources 

  • Manage instructor development program with integrated coaching and mentoring support

  • Work collaboratively with Subject Matter Experts (SMEs) to develop content based on identified skill gaps from focus groups, research, interviews, and surveys to ensure alignment to business objectives 

  • Launched new Applicant Tracking System (ATS) company-wide that reduced length of turnaround in communication between hiring managers and applicants by 25% over a 5-month period

Shelby County Schools | Memphis, TN | 2017-2020

Employee Performance and Support Advisor- Human Resources 

  • Designed and facilitated instructor-led, virtual/remote, and self-paced eLearning experiences on client performance initiatives and compliance for over 14,000 district employees

  • Devised, developed and monitored the improvement of company-wide certification program for evaluators by creating eLearning modules. This learner-centric solution accelerated employee completion rate and had higher performance results.

  • Designed and implemented 100+of network and staff development trainings on learning compliance for instructional improvement on a yearly basis

  • Developed learning programs using adult learning principles to customize training programs for instructional and non-instructional employee needs 

  • Created customer-facing deliverables such as branching scenarios, infographics, and video tutorials to support with LMS navigation and employee performance competency training 

Achievement School District | Memphis, TN | 2016-2017

Director of Curriculum and Instruction - Memphis Scholars Raleigh Egypt Middle  

  • Constructed facilitator retrospectives to provide feedback on instructional delivery through ongoing observations and learner data analysis

  • Oversaw facilitator implementation of several newly adopted instructional programs to continually improve the quality and alignment of instructional materials to business goals

  • Implemented project scope that utilized a personalized instructional approach to meet the needs of the individual learner to achieve mastery of business objectives

  • Managed instructor development program, with integrated coaching and mentoring support 

Notebook & Pad

Memphis City Schools/Shelby County Schools | Memphis, TN | 2005-2016

Educator/ Instructional Learning Support Coach 

  • Developed weekly lesson plans with focus on differentiated instruction; incorporated multimedia technology to enhance learning. Implemented instructional strategies and best practices to meet curricular standards

  • Demonstrated and co-facilitated lessons using various instructional and classroom management best practices for 25 new and veteran educators. 

  • Collaborated with administration and curriculum leaders to determine and provide professional development to educators.

  • Provided guidance and recommendations on utilization of learner performance data, which improved quality of instruction.

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